Shipping policy
Shipping Policy — lolendar.com
Last updated: 09.12.2025
Welcome to lolendar.com!
Please review our Shipping Policy before placing an order.
1. Order Processing
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Orders are processed within 1–3 business days after payment is confirmed.
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During peak seasons (holidays, promotions), processing time may be longer.
2. Shipping Methods & Delivery Times
International Shipping
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Average delivery time: 7–21 business days, depending on the destination country.
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Delays may occur due to customs processing or local postal services.
Domestic Shipping (if applicable)
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If local shipping is available in your region, details will be shown at checkout.
Express Shipping
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Available in select regions.
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Delivery time: 3–7 business days.
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Cost is calculated at checkout.
3. Shipping Costs
Shipping costs are calculated automatically at checkout based on:
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destination country and region,
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selected shipping method,
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weight and size of your order.
Free shipping may be offered during promotions.
4. Order Tracking
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Once your order is shipped, you will receive a tracking number by email.
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You can check the shipment status on the carrier’s website.
5. Customs Duties & Taxes
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International orders may be subject to additional customs fees, duties, or taxes.
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These charges are not included in product prices or shipping costs.
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Customs regulations vary by country, and all related fees are the responsibility of the customer.
6. Incorrect Shipping Address
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Please ensure your shipping address is accurate before completing your order.
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We are not responsible for undelivered packages due to incorrect addresses provided by the customer.
7. Lost or Damaged Packages
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If your package arrives damaged, please contact us within 7 days of delivery and include photos.
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For lost packages, we will work with the shipping carrier to investigate the issue.
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Replacements or refunds are handled on a case-by-case basis.
8. Order Cancellation & Returns
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If you wish to cancel an order, please contact us as soon as possible.
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Once an order has been shipped, cancellation is no longer possible.
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For return information, please refer to our Return Policy.
9. Contact Us
If you have any questions about shipping, please reach out:
Email: info@lolendar.com
Contact Form: available on lolendar.com